Welcome to Spirit Halloween Shop’s FAQ page! We’re here to help you navigate your costume-buying journey with ease. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you don’t see what you’re looking for, feel free to reach out to us at [email protected].

Product Information

What types of costumes do you offer?
We specialize in a wide range of costumes to suit every style and occasion! Our collection includes everything from 80s Costumes, Disney Toddler Costumes, and Scary Womens Costumes to Sexy Womens Costumes and Steampunk Womens Costumes. Whether you’re dressing up for Halloween, a party, or just for fun, we have options for all ages and preferences.
Are your costumes suitable for children and toddlers?
Absolutely! We offer a variety of toddler-friendly costumes, such as Animal Toddler Costumes, Boys Toddler Costumes, and Spooky Toddler Costumes. All designs prioritize comfort and safety, so your little ones can join in the fun without any worries.
Do you have costumes for women that are easy to wear?
Yes! Our Easy Costumes for Women line is perfect for those who want a quick, stylish outfit without the hassle. Think simple ensembles like devil horns or pirate accessories that transform your look in minutes.

Shipping & Delivery

How long does shipping take?
Orders typically take 1-2 days to process before shipping. After that, delivery times depend on your chosen option:
  • Standard Shipping ($12.95): 10-15 days after dispatch via DHL or FedEx.
  • Free Shipping (on orders over $50): 15-25 days after dispatch via EMS.

Pro Tip: Order early for events to account for processing and transit times!

Do you ship internationally?
We ship globally from our base in STITES, US! However, delivery may not be available to some remote areas in Asia and other regions. Check during checkout to confirm if we can deliver to your location.
How can I get free shipping?
Free shipping via EMS is available on all orders over $50. Consider teaming up with friends or family to reach the threshold and save on costs!

Returns & Exchanges

What is your return policy?
We offer a 15-day return window from the date you receive your items. If you’re not completely satisfied, just contact us to initiate a return. We want every costume to fit as perfectly as your imagination!
How do I start a return?
Email us at [email protected] with your order details and reason for return. We’ll guide you through the simple steps to send items back.

Payment & Accounts

What payment methods do you accept?
We accept all major payment methods for a secure checkout: Visa, MasterCard, JCB, and PayPal. Shop with confidence knowing your transactions are safe and straightforward.
Do I need an account to place an order?
No, you can checkout as a guest! However, creating an account lets you track orders faster and save preferences for future shopping sprees.

General Inquiries

How can I contact customer service?
Reach us anytime at [email protected]. We’re based at 3893 Philli Lane, STITES, US 83552, and we’re happy to assist with any questions or concerns.
What if my costume doesn’t arrive in time for my event?
We recommend ordering well in advance, especially during peak seasons like Halloween. If there’s a delay, contact us immediately—we’ll do our best to help track your package and resolve issues promptly.

Thank you for choosing Spirit Halloween Shop—where we bring your costume dreams to life! Dare to Dress Differently and shop now for unforgettable moments.

Spirit Halloween Shop | 3893 Philli Lane, STITES, US 83552 | Email: [email protected]

© 2024 Spirit Halloween Shop. All rights reserved.

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